FAQ

Take a look at our Forms and FAQ’s for some commonly asked questions and forms needed for new or prospective patients.  Contact us for further information or to learn more.

Forms

FAQs

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[accordion-item title=”Where are you located and how can I contact you?”]We are located at 1801 16th Avenue, Fulton IL. Please refer to the map at the bottom of the page. You can also call The Dispensary at (815) 208-7701 or email us.[/accordion-item]

[accordion-item title=”When will The Dispensary Fulton be open?”]The Dispensary Fulton has scheduled its grand opening for Friday, July 1, 2016. The Dispensary’s regular hours are Monday – Saturday from 11AM to 7PM as well as Sunday from 11AM to 4PM.[/accordion-item]

[accordion-item title=”How do I get my Illinois patient card?”]Follow the instructions from the IL Department of Health for obtaining a medical cannabis registry card. Please take a look over our Patients page and the links provided above. You may submit additional questions directly to the state by contacting DPH.MedicalCannabis@illinois.gov. The staff at The Dispensary are also available to field questions from patients and prospective patients via phone (815) 208-7701 or email.[/accordion-item]

[accordion-item title=”My physician won’t participate in the program. Where can I find a participating physician that will certify my condition?”]We often hear many new patients are also looking for participating physicians.  To address these concerns, we have assembled a collection of participating physicians throughout the state.  We have no business interest or relationships with any of these groups and are merely providing these organizations to help patients upon request.  Use the Contact Us page and request more information about participating physicians throughout the state.[/accordion-item]

[accordion-item title=”What is the list of qualifying ailments currently?”]The current list of ailments can be found through IDPH’s website. For simplicity, we have also included a screenshot of the current conditions covered under the program.updated conditions

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[accordion-item title=”I’m a veteran.  Do I need a physician to recommend cannabis?”]Veterans receiving health care at a VA facility do not need to provide a physician written certification, but must instead provide medical records from the VA facility for the last 12 months.

  • Use VA form 10-5345 to request these records (U.S. Department of Veterans Affairs, Request for and Authorization to Release Medical Records and Health Information). If you have received care for your debilitating medical condition for more than 5 years at a VA facility, you must mark “OTHER” on VA Form 10-5345 under “Information Requested” then write that you are requesting information about the treatment of your qualified condition for the most recent 12-month period. Under “PURPOSE(S) OR NEED FOR WHICH THE INFORMATION TO BE USED BY INDIVIDUAL TO WHOM INFORMATION IS TO BE RELEASED” write “Personal Medical Purposes”. Under “NAME AND ADDRESS OF ORGANIZATION, INDIVIDUAL OR TITLE OF INDIVIDUAL TO WHOM INFORMATION IS TO BE RELEASED” write your address. The records will be sent to you.
  • To obtain VA medical records electronically, go online to https://www.myhealth.va.gov/index.html
  • Once you receive your official medical records, you must submit the medical records with your application.

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[accordion-item title=”Will you help me to register with Illinois as a patient or understand my options as a new patient?”]The Dispensary staff is happy to answer any questions you have regarding the Illinois medical application process and often guides prospective patients through the application process. Ultimately the patient must submit their application to the required state agencies. From medicating varieties, methods, dosages, to navigating the Illinois medical program and community involvement, let us know how we can help you today.[/accordion-item]

[accordion-item title=”I reside in a neighboring state and have one of the above ailments. Can I apply as a patient?”]No, only Illinois residents may apply. See the residency requirements for the Department of Public Health Rules and Regulations for Patients (DPH).[/accordion-item]

[accordion-item title=”What do I need to bring with me to The Dispensary?”]Please be advised at this time, The Dispensary is a cash only business. There is an ATM located directly across the street at the Community State Bank of Fulton or the Shell gas station if needed. You need your registry identification card issued by the state authorizing your status as a medical cannabis patient. You should also bring a government issued identification card. These two things are always required for entry to The Dispensary as mandated by state law.

You must also designate The Dispensary Fulton (Located in Fulton, District 1) as your dispensary provider according to state law. To change your dispensary selection, email DPH.ChangeDispensary@Illinois.gov with your request using this Dispensary Selection Form.

If you are unable to download, email, or fill out the above form, please visit our Select Your Dispensary page and fill in the requested information to become registered with The Dispensary Fulton, and we will submit it to IDPH on your behalf.

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[accordion-item title=”I recently moved or changed some of my information. Do I need to tell someone?”]Yes, any changes in information requires you to file a Change of Information form with the department of public health which can be found at IDPH’s website under Change Your Application Information. In addition, this information must be updated with The Dispensary upon your next visit.[/accordion-item]

[accordion-item title=”What medicine do you currently carry?”]Check out our Menu to see current stock of medicine available at The Dispensary.[/accordion-item]

[accordion-item title=”How much cannabis can I buy?”]Each patient is limited to 2.5 ounces of cannabis flowers each fourteen-day period. Exemptions to this limit are subject to doctor and department of public health approval as required by state law.[/accordion-item]

[accordion-item title=”Do you offer additional services to patients?”]The Dispensary prides itself on providing a healing environment. Additional services provided on location or within the community are occasionally offered to patients. The Dispensary also carries non-psychoactive medicines to be used as edibles, topicals, capsules, and tinctures which are derived from high CBD, low THC varieties.[/accordion-item]

[accordion-item title=”Can I medicate on site?”]No, you cannot consume your medication on site. According to state law, using medical cannabis is prohibited in a school bus, on the grounds of any preschool or primary or secondary school, in any correctional facility, in any motor vehicle, in a private residence used at any time to provide licensed child care or other similar social service care on the premises and in any public place where an individual could reasonably be expected to be observed by others. A public place includes all parts of buildings owned in a whole or in part, or leased, by the state or local unit of government. A public place does not include a private residence unless the private residence is used to provide licensed childcare, foster care or other similar social service care on the premises. Using medical cannabis is also prohibited in a healthcare facility or any other place where smoking is prohibited by the Smoke-free Illinois Act and knowingly in close physical proximity to anyone under the age of 18.[/accordion-item]

[accordion-item title=”We Will Always Give You 100% Support!”]Drop Us An Email![/accordion-item]

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